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Delivery
We aim to dispatch orders quickly and keep customers informed on stock position, lead times, and delivery options. Delivery arrangements may vary depending on product type, stock location, and destination.
Fast dispatch
In-stock items are processed as quickly as possible during business hours.
Tracked services
Orders are shipped using appropriate courier services for visibility and reliability.
Lead-time support
Specialist and hard-to-find items may require confirmation before dispatch.
1. Dispatch Times
We aim to process in-stock orders promptly during normal business hours. Dispatch timing can vary depending on stock location, order size, product type, and whether any additional checks are required before shipment.
- In-stock items are typically processed quickly after order confirmation.
- Some urgent orders may qualify for same-day processing where operationally possible.
- Bulk or specialist orders may require additional handling time.
2. Delivery Services
We use suitable tracked delivery services depending on the nature of the goods, destination, and level of service required.
- Tracked courier delivery is used wherever appropriate.
- Business delivery options are available for commercial orders.
- International delivery may be available by arrangement.
3. Lead Times
Some products, especially refurbished, special-order, clearance, or difficult-to-source items, may have different lead times from standard stocked goods.
Where relevant, we will advise on expected dispatch timing or estimated lead time before the order is completed or the quote is accepted.
4. Delivery Costs
Delivery charges depend on order size, destination, service level, and product type. Any applicable shipping cost will be shown at checkout or confirmed during quotation.
5. Important Delivery Notes
- Orders may require a signature on delivery.
- Please ensure your delivery address and contact details are accurate.
- For urgent requirements, contact us before ordering so we can confirm timing.
- Risk in the goods passes according to the applicable contract terms and order type.
6. Delays and Exceptions
Delivery estimates are provided in good faith but are not guaranteed unless specifically agreed. Delays may occur due to courier disruption, supplier lead time, customs processing, or events outside our reasonable control.
Need a Delivery or Lead-Time Check?
Contact our team for stock confirmation, dispatch timing, and delivery options before placing your order.